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ARORestorations

Commercial and multi-unit

Commercial restoration that keeps downtime short

Every closed day costs money and every affected tenant needs an answer. We stabilise the building quickly, document each area separately and phase the work around the people using it.

  • IICRC Certified Firm
  • $5 million insured
  • One team, emergency to rebuild

Property or facility manager?

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Who we work with

Property managers and condo corporations

Multi-unit water losses, common-element damage, and clear records per unit.

Retail, office and hospitality

Getting the doors open again, with work phased around trading hours.

Landlords

Tenanted houses and small multi-residential buildings, with communication to tenants handled properly.

What matters on a commercial loss

  • Speed of stabilisation. Extraction and containment first, so the affected area stops growing.
  • Separation. Containment barriers and negative air where needed, so the rest of the building keeps working.
  • Records per unit or area. Photos, readings and scope broken out the way insurers and owners need them.
  • One point of contact. A single person who gives you updates you can pass on to tenants and owners.
  • Insurance paperwork. Certificates of insurance supplied before we step on site.

Before something happens

If you manage buildings, it helps to know where the main shut-offs are, who holds keys after hours and who is authorised to approve emergency work. Sort that out in advance and the first hour of a loss goes much better.

  • IICRC Certified FirmRegistered with the restoration industry's standards body
  • IICRC-certified techniciansTrained to the published standards for water, fire and mold work
  • Ontario asbestos abatement worker training for Type 3 operationsThe approved training for the highest-risk class of asbestos work
  • Liability insurance$5 million coverage with Intact Insurance
  • WSIB coverageClearance certificate on request
  • 24/7 responseEvery day of the year

Common questions

Can you work outside business hours to limit disruption?

Yes. Noisy or disruptive work can be scheduled for evenings and weekends where the building and its tenants allow.

A leak has affected several units. Who do you deal with?

We take direction from whoever engages us, normally the property manager or the corporation, and document each unit separately so the corporation's insurer and each owner's or tenant's insurer have what they need.

Can part of the building stay open during the work?

Usually. Containment keeps the work area separate so unaffected areas can keep operating. Where contamination or structural safety is in question we will say so plainly.

Damage does not wait for business hours. Neither do we.

Call any time. If you would prefer we call you, request a callback.

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